Connect with the World with Cochise connect

Privacy Policy
Effective Date: January 1, 2025

Cochise Connect (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our internet services or visit our website. By using our services, you consent to the practices described in this policy.

1. Information We Collect
We collect both personally identifiable information (“Personal Information”) and non-personal information when you interact with us. This may include:

Name, email address, billing address, and payment details

IP addresses, MAC addresses, and other device identifiers

Usage data such as connection logs, bandwidth usage, and service performance

Information you voluntarily provide through support channels, contact forms, or account management

2. How We Use Your Information
We use the information we collect for purposes including:

Providing, maintaining, and improving our internet services

Processing payments and managing billing (e.g., via Stripe)

Communicating with you about your account, service updates, and support requests

Monitoring network usage and service performance

Developing new services or features

Complying with legal obligations and enforcing our Terms of Service

3. Sharing of Information
We do not sell or rent your personal information. We may share it with:

Stripe, our secure payment processor (see Stripe’s Privacy Policy)

Service providers who support operations like billing, support, or communications

Law enforcement or regulatory agencies when required to comply with legal obligations

4. Stripe and Payment Processing
We use Stripe to process payments securely. Cochise Connect does not store full payment card details. Payment data you provide is transmitted directly to Stripe for secure handling.

For more information, please review Stripe’s Privacy Policy.

5. Data Retention
We retain your data as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce agreements

When data is no longer needed, we securely delete or anonymize it.

6. Data Security
We use industry-standard technical and administrative measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no transmission or storage method is 100% secure.

7. Your Rights and Choices
You have the right to:

Request access to or correction of your personal data

Request deletion of your data (subject to legal retention requirements)

Opt out of marketing emails via the unsubscribe link or by contacting us

To make a request, contact us at charles@cochiseconnect.com.

8. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your experience, measure performance, and analyze traffic. You can adjust cookie settings in your browser.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Cochise Connect
Email: charles@cochiseconnect.com